How do you connect 80+ websites managed by 80+ disparate teams? How do you guarantee users a clear, cohesive experience between them all? How do you know that your solution will truly meet user needs? And maybe most significantly: How do you do this all in state government with shaky stakeholder support and a historically dismal public image?

In this talk, Rachel walks through her team’s process of researching, building, testing, and continually improving the state of Georgia’s design system. You'll learn key usability tips to keep in mind next time you work on a large, multi-faceted project.